ASI Support


Welcome to ASI Support

Update from Application Engineering & Support, June 15th, 2020:
Hello, and welcome to our support site! We are currently revamping our support site and BACDoor user experience to support you better. The layout will be changing, the documentation will be improved, and things on our site may break…we are here to fix them and support you. If you have questions or find issues, please bring them to our attention by emailing us at

We are happy to offer outstanding customer service and support at ASI.

You must have a valid account to access the documentation and software contained in the menu to the left.

Use the login credentials provided to you with your Evaluation Kit or product purchase. If you know your credentials, click here: LOGIN

You can click on the headers in the menu bar on the left to expand your support options or to return to the ASI Home page, click here.

If you have an issue with your specific product, please contact ASI Support at

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